Shipping policy

Processing Time
Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays are processed the next business day.

Delivery Time
Estimated delivery is 3–5 business days after processing. Delivery times are estimates and may vary due to carrier delays, customs, or unforeseen circumstances.

Shipping Costs
Shipping is free on all orders. No minimum purchase required.

Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking to update.

Shipping Destinations
We ship worldwide.

Undeliverable Packages
If a package is returned due to an incorrect address or failure to collect, the customer is responsible for reshipment costs.

Lost or Delayed Orders
If your order hasn't arrived within 10 days of the estimated delivery date, contact us at support@therravia.com and we'll assist.

Customs, Duties & Taxes
International orders may be subject to import duties or taxes determined by your local customs office. These charges are the customer's responsibility.

Contact
Questions? Email us at support@therravia.com.